Rewires, fuse box upgrades, EV chargers and fault-finding from a fully qualified, fully insured local team. No call-out theatre, no upselling - just an honest job and a proper certificate at the end of it.
Prime Electrical Services was set up in 2011 by Tom Whitfield after ten years working for bigger contractors around the region. He kept seeing the same thing - jobs quoted low then padded out, work left half-certified, customers left in the dark about what they were actually paying for. So he started his own outfit with one rule: explain the job, price it fairly, and do it right.
These days it's a small team of five qualified electricians covering domestic and light commercial work across Millbrook and the surrounding towns. We still turn up in the same vans, still hand-write the same clear invoices, and still test everything before we leave - because a job's not finished until the certificate is.
From a flickering light to a full rewire, we handle the job in-house - no subcontracting it out to whoever's free.
Full or partial rewires for period homes and new extensions, planned around your daily routine so you're never without power overnight.
Ask about thisOld fuse box tripping or buzzing? We'll swap it for a modern RCBO unit and get you a certificate the same day.
Ask about thisTripping breakers, dead sockets, dodgy switches. We track the fault down properly rather than just replacing parts and hoping.
Ask about thisOZEV-registered installer for home EV charge points - we handle the paperwork and grant application alongside the install.
Ask about thisDownlights, garden lighting, outdoor security lights - fitted properly with the right IP rating for where they're going.
Ask about thisElectrical Installation Condition Reports for landlords and homebuyers, with plain-English write-ups, not just a pass/fail sheet.
Ask about thisAnyone can put "trusted" on a van. Here's what backs it up.
Independently inspected every year, not a badge we bought once and forgot about.
You get a price before we start, and that's the price you pay - no surprises on the invoice.
Not a call centre routing you to whoever's nearest - you'll usually recognise the van.
If something we've fitted plays up within two years, we come back and sort it, free of charge.
Pulled from Google and Checkatrade - nothing cherry-picked or rewritten.
"Fuse box had been tripping for months and two other electricians couldn't work out why. Prime found a chewed cable in the loft within half an hour. Wish we'd called them first."
"Had the whole downstairs rewired while we were doing an extension. Turned up when they said, cleaned up after themselves, and the price didn't move from the quote."
"Called at 11pm with no power to half the house. Someone actually picked up and was here within the hour. Genuinely didn't expect that on a Sunday night."
Our 24-hour emergency line is answered by a real electrician - not a booking service reading off a script.
Most quotes go out within one working day. For anything urgent, ring the emergency line above instead of using the form.
Serving Millbrook and the surrounding towns since 2011.
Based just outside Millbrook town centre - if you're not sure whether you're in range, give us a ring.
For emergencies we aim to have someone with you within the hour, day or night. For routine work - rewires, upgrades, lighting - we're usually booking one to two weeks out, though it can be sooner if there's been a cancellation.
Always. We'll come and have a look, or ask for photos and details for smaller jobs, then send a fixed quote in writing before anything's booked in. The only time the price moves is if you ask us to add extra work once we're on site.
Yes - every job is tested to BS 7671 and you'll get the relevant certificate (Minor Works, EIC, or EICR depending on the job) either on the day or within a few days. Useful for mortgage checks, insurance, or selling up later.
There's a modest out-of-hours uplift for genuine emergencies overnight or on Sundays - we'll tell you the figure before we set off, not after. Weekday and Saturday daytime callouts are charged at the standard rate.
Millbrook, Ashcombe, Thornfield, Fenbridge and the villages in between are our bread and butter. We'll travel further for bigger jobs like full rewires - just mention your postcode when you get in touch and we'll let you know straight away.